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Course comments March 19

Course comments March 19
It is a delight to read the comments of the course I have just presented to just 6 middle grade doctors. The big question is where were their colleagues? 
Comments from today - “The things I learned in the course are all very practical and make sense. I now realize that in addition to technical competence, how important a part human and social factors play in the outcome of various situations. Proper understanding of human factors situation awareness, decision making process and team working can make a huge difference in the outcome of difficult incidents.”
Another “a very memorable and enjoyable course, very important for NHS employees to attend – to improve safety and relationships with colleagues. I plan to perform briefing, checklist and debriefing for my bronchoscopy list”.
My favourite is “Fantastic! Let’s get the Managers and Chief Exec on this course too”. That is a comment we often hear. However when one of our SHA clients invited Board members to a special day about a year ago – how many do you think turned up? Just 2 non-execs. How many apologised for the no-show – none.

How to avoid mistakes in surgery Horizon 22 March ...
Zero Tolerance on Error
 

Comments 2

Guest - Sue on Wednesday, 20 March 2013 08:07

Human Factors training obviously makes people review themselves, their colleagues and their situation - and work more effectivley going forwards - we just have to keep spreading the good news.

Human Factors training obviously makes people review themselves, their colleagues and their situation - and work more effectivley going forwards - we just have to keep spreading the good news.
Guest - Smithd203 on Wednesday, 23 April 2014 09:22

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Hey very nice blog!! Man .. Excellent .. Amazing .. I will bookmark your site and take the feeds alsoI'm satisfied to find a lot of useful info right here within the post, we'd like develop extra strategies in this regard, thanks for sharing. ckkbefaefbadakca
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Monday, 22 July 2019