Respected experts who have worked closely with the Atrainability team

Dr Ken Cathcpole

Dr Ken Catchpole

Dr Ken Catchpole is a research psychologist and human factors practitioner who seeks to understand and improve human performance in complex systems. After leading a nationwide project developing human abilities in weapon detection at UK airports, he began research in healthcare in 2003 at Great Ormond Street Hospital, examining teamwork and safety in surgery. He now co-leads the Quality, Reliability, Safety and Teamwork Unit in the Nuffield Department of Surgery at the University of Oxford, and works with caregivers to develop and scientifically evaluate interventions to improve safety, while taking a semi-ethnographic approach to understanding the complex nature of safety, quality and human error in healthcare.

Following a two year study examining the mechanism by which errors in surgery cause harm, and a further two years evaluating aviation-style training to reduce surgical error, he is currently completing a project to reduce adverse incidents on surgical wards using industrial production principles. His work with the Ferrari racing team on handovers from surgery to intensive care was short-listed for the Times Research Project of the Year in 2007, and was adopted internationally by a variety of hospitals and quality improvement organisations. Through more than 50 articles, keynote addresses, and media coverage, he has sought to engage a worldwide audience in the evaluation and improvement of safety in healthcare.

Professor James Reason

Dr Ken Catchpole

Since 1977, Professor Reason has been Professor of Psychology at the University of Manchester. In 1995, he received the Distinguished Foreign Colleague Award from the U.S.A. Human Factors and Ergonomics Society. He is a Fellow of the British Psychological Society and a Chartered Psychologist. In 1998-99, he was elected Fellow of the Royal Aeronautical Society and of the British Academy.

In 2001 he was received the U.S.A. Flight Safety Foundation/Airbus Industrie Human Factors in Aviation Safety Award. Dr. Reason has published multiple important books and papers on human error and organizational processes. Among these are Human Error (1990) and Managing the Risks of Organizational Accidents (1997). For the past 25 years, his principal research area has been human error and the way people and organizational processes contribute to the breakdown of complex, well-defended technologies such as commercial aviation, nuclear power generation, process plants, railways, marine operations, financial services, and healthcare institutions.

His error classification and models of system breakdown are widely used in these domains, particularly by accident investigators. In recent years, he and his co-workers have focused upon the development of error management techniques. This work has been carried out in collaboration with a variety of organizations including Shell, British Railways, British Airways, Singapore Airlines, and the Bureau of Air Safety Investigation (Canberra).

A recent project, funded by the British Heart Foundation and carried out in collaboration with surgeons at Great Ormond Street Hospital for Sick Children, investigated the ways in which human and organizational factors affect the outcome of neonatal cardiothoracic surgery. Current work focuses on how people maintain the safety of complex systems by timely adjustments to unexpected and potentially threatening events.

Currently, Dr. Reason is a professor of psychology at The University of Manchester. He teaches subjects such as Fundamentals of Perception, Cognitive Psychology, and Human & Organizational Factors in Complex Systems. His main contributions to the field of healthcare are found in his extensive research of the psychology of human error.