A pilot with a British Airways for 45 years, Rick retired as a Training Captain on the Boeing 747-400 fleet in 2017 having flown both short and long haul routes.
Rick attended one of the first courses where BA introduced Human Factors training. It rang a chord that resonated onwards. He found he was drawn to Human Factors and the value of learning from the human errors we all make. He also saw at first-hand how issues at work and home can affect performance. This drew him to become a facilitator at the BA course for potential Captains which focused on the non-technical aspects of Command. Subsequently he became a Training Captain on the Boeing 747.
A people centred approach was core to Rick’s style of training whilst assessing pilots in the simulator, believing that an atmosphere without fear and with suitable confidence produces the best outcomes.
Read more ...
Denis has been involved in Human Factors Training since 1993 when he was part of the team introducing Crew Resource Management to a major international airline Flight Crew, also delivering subsequent refresher courses.
A pilot with a major international airline for 35 years, Denis retired as a Training Captain on the Boeing 747 fleet in 2006 having flown seven different types of airliner on both short and long haul routes.
Read more ...