A pilot with a British Airways for 45 years, Rick retired as a Training Captain on the Boeing 747-400 fleet in 2017 having flown both short and long haul routes.
Rick attended one of the first courses where BA introduced Human Factors training. It rang a chord that resonated onwards. He found he was drawn to Human Factors and the value of learning from the human errors we all make. He also saw at first-hand how issues at work and home can affect performance. This drew him to become a facilitator at the BA course for potential Captains which focused on the non-technical aspects of Command. Subsequently he became a Training Captain on the Boeing 747.
A people centred approach was core to Rick’s style of training whilst assessing pilots in the simulator, believing that an atmosphere without fear and with suitable confidence produces the best outcomes.
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Tom started his professional career in General Practice, from there he moved into NHS management and then Public Health Medicine.
Tom has worked at every level of commissioning in the NHS as clinical director for practice based commissioning, director of commissioning for a primary care trust, medical adviser for specialised commissioning and medical adviser for national highly specialised commissioning.
During this time Tom worked with NSCAG, NCG, and AGNSS in the programme evaluating drugs for rare diseases that became the NICE HSCT process.
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