Rick Craft Human Factors Training

A pilot with a British Airways for 45 years, Rick retired as a Training Captain on the Boeing 747-400 fleet in 2017 having flown both short and long haul routes.

Rick attended one of the first courses where BA introduced Human Factors training. It rang a chord that resonated onwards. He found he was drawn to Human Factors and the value of learning from the human errors we all make. He also saw at first-hand how issues at work and home can affect performance. This drew him to become a facilitator at the BA course for potential Captains which focused on the non-technical aspects of Command. Subsequently he became a Training Captain on the Boeing 747.

A people centred approach was core to Rick’s style of training whilst assessing pilots in the simulator, believing that an atmosphere without fear and with suitable confidence produces the best outcomes.

Events in his career took Rick down the path of obtaining a Diploma in Clinical and Pastoral Counselling Skills and going on to train as a bereavement counsellor for Cruse Bereavement Care. During his time with BA he was awarded the BA Safety Medal and the Chairman’s Award. Recently he was elected as a Fellow of The Royal Aeronautical Society.

Rick has facilitated both within course structures and one to one situations. Having worked in a company that valued Human Factors and Just Culture he has seen the value, to the organisation but especially for the individuals, of development of their skills and understanding of these areas. He also believes leadership skills should be reviewed and developed as an ongoing journey.

Rick is a keen supporter of Help 4 Heroes as a "Local Volunteer" and umpires their cricket club. He can also be found on the river having taken up rowing as a new "late in life" exercise.

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