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The staff are on a stage and the patients are watching

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In 2017, Jen Gilroy-Cheetham's life changed forever. 

Just six months after having her second child, she was diagnosed with a rare neuroendocrine tumour and was advised that she would need to undergo keyhole surgery to have half of her stomach removed. 

Complications led to one of the darkest and scariest times of Jen's life, as she was put into a hospital ward feeling unwell, vulnerable and extremely unsafe.

Jen, previously a programme manager at the Innovation Agency, shares her experience with Trevor Dale in this episode of Atrainability Radio. 

She talks from experience as a patient and as a healthcare professional and relives her journey to recovery. 

Jen highlights what's needed within a healthcare setting to make patients feel safe and explains what needs to change and hopes that by talking about her experience may help others in the future.

Here's my conversation with Jen Gilroy-Cheetham, in episode 09 of Atrainability Radio.

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Watch Jen's TEDxNHS 2019 live https://www.youtube.com/watch?v=ZSjfuKnYlTg

Twitter @gilroy19 @innovationnwc

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Trevor Dale and his team at Atrainability work extensively with NHS Trusts and healthcare professionals to train thousands of staff to create safe and effective teams.

In this podcast series, Trevor interviews a wide range of everyday NHS staff and patients, as well as his colleagues. Each conversation shares a unique story, spreading their learning far and wide.

Many of Trevor's guests in Season One of Atrainability Radio spoke at TEDxNHS 2019, where Atrainability were a sponsor. This is the first time these insightful conversations have been shared for the public to hear.

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About the author

Trevor Dale

Trevor Dale

Trevor is a specialist in human factors teamwork training since its introduction in commercial aviation in 1990. Since 2002 when he formed Atrainability he has been working extensively in healthcare, with extensive experience in training and coaching clinical teams in a multitude of operating theatres across the UK in NHS and private hospitals.

Trevor enjoyed a full career as a pilot with British Airways, retiring as a senior Training Captain flying Boeing 747 aircraft in 2005. By then he had been a trainer in classroom, simulator and aircraft for over 12 years. In this time he had extensive experience in facilitating learning and with a small team developed a range of innovative train the trainer courses that have gone on the become mandated internationally in commercial aviation. It is these skills which have been widely recognised in healthcare and have been utilised in courses for such as the Royal College of Surgeons and a variety of research programmes conducted with teams at the RCS and the University of Oxford.

As a result of these he was approached to tender successfully for the development and design of the Productive Operating Theatre teamworking modules for the NHS Institute. His experience across healthcare is wide and far-reaching, including a specialty in Surgery, Radiology as well as Primary Care, Emergency Care, Critical Care, Mental Health and Secondary Care.

He is widely sought as a conference speaker internationally on the subject of human factors training in healthcare. Trevor is an active member of Lions Clubs for over 30 years and has been President of his local club twice.

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